Privacy Policy

Last updated August 2026

This policy explains what AreYouNewHere ("we," "our") collects when a business uses our platform, and when a guest scans a campaign QR code and submits feedback.

Information we collect from business accounts

  • Email address, company name, and contact details you provide at signup
  • A PIN, stored as a one-way hash — we never store or can see your PIN in plain text
  • Campaign configuration, questions, and branding you set up

Information we collect from survey submissions

  • Rating and any optional answers a guest provides
  • Contact information (email/phone), only if the guest opts in — never required to submit feedback
  • Technical signals used solely for submission-confidence scoring: IP-based location, approximate device fingerprint, and (if permitted) browser GPS location

These technical signals are used to flag low-confidence or abusive submissions. They are never sold, and feedback is never blocked based on them — only flagged for the business's own review.

How information is used

  • To operate the dashboard, campaigns, and analytics a business uses
  • To generate AI-written summaries of feedback trends for that business
  • To send account emails: login codes, verification codes, and (if opted in) outreach on a business's behalf

Data sharing

We do not sell personal data. Feedback and contact data belong to the business that collected it. We use SendGrid to deliver transactional email; no other third parties receive personal data except as needed to operate the service.

Data retention & requests

Businesses can delete individual responses at any time from their dashboard. To request deletion of your own data as a survey respondent, or for any other privacy question, contact us at pamidstate@gmail.com.

Cookies & local storage

The dashboard stores a login session token in your browser's local storage to keep you signed in. Survey pages use short-lived session storage to track a single feedback submission. Neither of these is used for cross-site tracking or advertising — see the next section for the marketing site's cookie and advertising technologies, which are separate and off by default until you consent to them.

Analytics and Advertising Technologies

We use cookies and similar technologies to understand how visitors use our website, measure the effectiveness of our advertising, and improve our services. These technologies may collect information such as your IP address, browser and device information, pages visited, referring website, and interactions with our website.

We may use third-party services, including the Meta Pixel, to help measure advertising performance and understand how visitors reach and use our website. These providers may receive information collected through their technologies in accordance with their own privacy policies.

We do not intentionally send customer feedback, survey responses, or other content submitted through AreYouNewHere to advertising platforms for advertising purposes. Where required, advertising and analytics technologies are activated based on your cookie consent choices.

You can choose "Essential Only" or "Accept" when the cookie banner first appears, or change your choice at any time via "Cookie preferences" in the footer.